Parental allowance office faces challenges: Fewer consultation hours in Tempelhof!

Parental allowance office faces challenges: Fewer consultation hours in Tempelhof!

In a current press release from the Tempelhof-Schöneberg district office it was announced on October 15, 2025 that the parental allowance office is temporarily unable to offer open consultation hours due to staff shortages and backlogs. This affects many parents who are dependent on claiming parental allowance. The situation requires limited accessibility to the parental allowance office, which leads to additional challenges for those affected.

However, affected parents can seek advice at the youth welfare office's information point in Mariendorf. This is located at Rathausstraße 27, 12105 Berlin and is open at the following times:

• Montag, Dienstag, Freitag: 09:00 bis 12:00 Uhr
• Donnerstag: 15:00 bis 18:00 Uhr

Alternative contact options

A hotline is available to parents for general questions. Those interested can call (030) 90277-4000 for assistance. In order to overcome the administrative hurdles, applications and documents can also be submitted in several ways. It is possible to send these by post or put them in the mailbox of the House of Health and Family.

In addition, the documents can be handed in at the citizens' offices and family service offices of the Tempelhof-Schöneberg district office. To facilitate communication, documents can also be sent to the Youth Welfare Office by email. This also includes the ability to submit electronically signed documents, simplifying the process for many parents.

It is important to emphasize that these measures have been taken in response to the current staffing situation and the difficulties associated with it. This shows how flexible and adaptable the authorities must be in responding to current challenges. For further details and information, the press release from the district office is available at Berlin.de.