Neukölln: Restrictions in social and health offices on November 21st

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Einschränkungen in der Erreichbarkeit des Amtes für Soziales und des Gesundheitsamtes Neukölln am 21. November 2024 wegen einer Fortbildungsveranstaltung. Sprechstunden und persönliche Beratungen entfallen. Anträge können per Post, E-Mail oder Fax eingereicht werden. Am Folgetag sind die Ämter wieder erreichbar. Wir danken für Ihr Verständnis!
Restrictions on the accessibility of the Office for Social Affairs and the Neukölln health department on November 21, 2024 due to a training event. Consultation hours and personal consultations. Applications can be submitted by post, email or fax. The offices can be reached again the following day. We thank you for your understanding! (Symbolbild/MB)

On November 21, 2024, the accessibility of the social and health department in Neukölln will be severely restricted! The reason for this is a full -day training course that aims to develop essential further developments for the committed employees. On this day there is chaos: The office hours and personal consultations are completely canceled!

How can citizens still raise their concerns? No panic! Important documents, applications or documents can easily be submitted by post. The uncomplicated path via the house letter boxes of the town hall is also available! And if you want it to be even faster, you can conveniently send your inquiries by email or fax.

training for better service!

The training has a clear focus: quality assurance! For everyone, this means: a further improvement of the service that the social and health department offers the Neukölln citizens. But that has its price! On this day it is time to "wait for the next day", because only then can all committed colleagues be contacted again as usual for the concerns of the people in Neukölln.

But there is hope! In urgent matters, it is advised to contact the responsible colleagues before or from the following day. A big thank you goes to all citizens for their understanding! It is a temporary situation that ultimately serves the better service!