Ford Bank triumphed at the 2024 bank monitor: award for dealer satisfaction

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Die Ford Bank hat beim diesjährigen Autohaus Bankenmonitor in der Kategorie "Große Deutsche Fabrikate" triumphiert. Mit einer Bewertung von 2,36 überzeugt die Bank durch herausragende telefonische Erreichbarkeit und Zufriedenheit beim Innendienst. Lesen Sie mehr über die Gründe für den Erfolg der Ford Bank und ihre fortlaufenden Bemühungen um eine enge Zusammenarbeit mit den Händlern.
Ford Bank triumphed at this year's dealership banking monitor in the "Great German Factory" category. With an assessment of 2.36, the bank convinces with outstanding telephone accessibility and satisfaction with the office. Read more about the reasons for the success of Ford Bank and its ongoing efforts for close cooperation with the dealers. (Symbolbild/MB)

Ford Bank triumphs in the dealer satisfaction monitor and strengthens market position

Ford Bank has proven to be a leader in the recent dealer satisfaction analysis of the 2024 dealership in 2024. This result is not only a success for the bank, but also has far -reaching effects on the dealer network and the automotive financial services in Germany.

The analysis that has been carried out in cooperation with the “Puls” market research company since 2005 evaluates the satisfaction of car dealerships with its financial partners. This year, Ford Bank achieved a remarkable average grade of 2.36, which takes off from its competitors. The strengths of Ford Bank are particularly in the telephone accessibility and customer satisfaction with the office, as is clear in the evaluation.

"We are happy about this extremely positive assessment. It is both confirmation and an incentive for us," said Katharina Haase, Deputy CEO of Ford Bank, during the award ceremony. This statement underlines the importance of feedback from the industry and reflects the open dialogue that Ford Bank maintains with its partners.

The relevance of the study goes beyond the award. In a market that is characterized by a large number of providers and complex financing models, Ford Bank's success shows the need for providers to concentrate on the needs of its customers. High customer satisfaction is a crucial success factor, especially in times of economic uncertainties. Ford Bank has proven that it effectively fulfills the requirements of the dealers in the areas of contract support and field service.

Ford Bank itself has developed strongly since its foundation in 1926 and now offers a wide range of financial services, including loans, leasing and insurance. With the new products under the Ford Money brand, which also include overnight deposits and time deposits, you will strengthen your position as a trustworthy financial partner in the automotive industry.

The positive response to Ford Bank's services is expected to strengthen the trust of car dealers in their services and could lead to an increase in partnerships within the dealer network. In view of the continuous developments in the industry, Ford Bank's commitment to offer innovative and customer -oriented services is a sign that it is willing to face the challenges of the future.

Overall, the success of Ford Bank in the 2024 dealership in the 2024 dealership shows how important it is to listen to the voices of the market participants and to continuously work on improving the services offered. This will not only lead to an increase in customer satisfaction, but will also potentially create new business relationships in the dynamic automotive industry.