Western Union receives German Fairness Prize 2024 for customer transparency

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Western Union wurde mit dem Deutschen Fairness-Preis 2024 ausgezeichnet und zählt zu den besten Geldtransferanbietern in Deutschland. Mehr als 73.000 Verbraucher:innen bewerteten die Fairness des Unternehmens in Bezug auf Transparenz, Service und Preisgestaltung. Erfahren Sie, wie Western Union über 30 Jahre lang Vertrauen und Zuverlässigkeit für grenzüberschreitende Geldtransfers bietet.
Western Union was awarded the German Fairness Prize 2024 and is one of the best money transfer providers in Germany. More than 73,000 consumers: inside rated the company's fairness in terms of transparency, service and pricing. Learn how Western Union offers trust and reliability for cross -border money transfers for over 30 years. (Symbolbild/MB)

A thunder of trust and fairness! Western Union caught the German Fairness Prize 2024 and inspires the masses! The award, which was presented in the glamorous Bertelsmann representative in Berlin on October 15, is the result of a nationwide consumer survey-and the votes of 73,000 Germans count!

In a time when consumers rely more than ever on fair products and services, Western Union cut off as the leader in the money transfer category. For around 880 companies in 75 industries, the queries that focused on everything, from price transparency to reliability in customer service. And what came out? A clear victory for Western Union!

consumer in focus

The German Fairness Prize, which is now being awarded for the 11th time, has been launched by NTV and the German Institute for Service Quality. For months, customers have expressed their opinions and came out of an exciting mood: how fair are companies really? The survey covered all aspects, from pricing to services to reaction to complaints. This honest and open feedback makes the price particularly important!

Bart Stencel, Vice President Go to Market Europe, Middle East and Africa, did not miss the opportunity to emphasize during the award ceremony: “This award is a great honor because it comes directly from the consumer: We are very pleased that our investment in our digital and retail presence and the resulting transparent prices and our compliance skills are recognized. ”

Western Union in Portrait

With over 30 years of experience in Germany, Western Union is an established player in the money transfer business. Customers benefit from more than 1,300 branches, a user -friendly website, an app and the popular digital wallet. Money programs can not only be sent to retail transactions, but can also be transferred directly to bank accounts or credit cards - and often in almost real time!

The impressive range of Western Union extends over more than 200 countries and over 130 currencies, which makes the platform one of the globally leading options for cross-border and currency cross-money transfer. The company's goal remains clear: people and communities offer the financial possibilities they need to prosperate.

Western Union has once again proven: When it comes to fairness and trust, they are at the top! The future looks rosy for the company that connects the world and creates limitless opportunities!