Restricted accessibility of the Pankow housing office: important to know!
Restricted accessibility of the Pankow housing office: important to know!
The Pankow housing office is in a temporary restriction of accessibility. Between the 28th and 30th of August 2024, internal removals are carried out, which lead to the office at Storkower Straße 113 can only be reached to a limited extent by phone and email. Personal foreses should be avoided during this time, since they cannot be edited on these days.
This means that applications for housing benefit, services from the educational and participation package, residential authorization certificates, income certificates and applications according to the misuse of refrigerator should be submitted in writing. It is recommended to do this in good time to avoid delays.
For applying for housing benefit and services from the educational and participation package, there is also the possibility to do this online via the service portal. Please note that due to organizational reasons, no open consultation can be offered.
It is important to take this temporary restriction into account when communicating with the Pankow housing office in order to avoid possible inconvenience. We thank you for your understanding during this time of restructuring.
historical parallels:
historical parallels to this situation can be found in past parades of offices or authorities, which also led to restrictions in accessibility for citizens. An example of this is the move of the residents' registration office in Berlin in 2017, in which similar measures were taken to ensure the continuity of the services. The main difference may exist in the specific reasons and logistical challenges that are accompanied by every move and require the adapted measures to cope.
background information:
In the background of these measures of the Pankow housing office, various factors could play a role, including organizational restructuring, technological innovations or structural changes. In urban areas such as Berlin in particular, authorities are regularly confronted with the challenge of maintaining the service for citizens while internal changes take place. The provision of alternative communication channels and the possibility of applying online are part of a modern and customer-oriented administrative approach that meets the needs of citizens.