Christmas chaos at DHL: This is how your packages arrive in time!

Christmas chaos at DHL: This is how your packages arrive in time!

chaos at DHL at Christmas time! As every year shortly before the holidays, the parcel service is under pressure to deliver all gifts in good time. If you want to send something quickly now, you have to expect considerable delays. In particular, working people often have difficulty picking up their packages in good time because they have to work during the usual delivery times. DHL offers alternatives such as delivery to neighbors or the use of packing stations, but what if problems arise?

Important tips about package acceptance

To ensure that your packages arrive on time, customers should consider some aspects. According to Berlin Live , it is advisable to clarify before shipping, where the package is then possible if you cannot be at home yourself. Misunderstandings with delivery or problems at packing stations can quickly lead to inconvenience. It is also important to know that customers within the EU have the option to return within 14 days. In the case of damaged goods, sellers must take over the return costs, which is particularly relevant in the festive hustle and bustle.

But even with smooth shipping, unexpected delays can occur. How DHL can lead to problems such as incorrect address information or damaged packaging to ensure that programs are established. Packages for manual post -processing are often removed when the sorting system has difficulty reading the necessary information. In such cases, a look at the shipment tracking or contacting the online shop is recommended to contribute to the solution as soon as possible.