Caution! Ing customers under threat from perfidious phishing emails!

Find out everything about current security warnings by email from ING and tips for efficient customer communication.
Find out everything about current security warnings by email from ING and tips for efficient customer communication. (Symbolbild/MB)

Caution! Ing customers under threat from perfidious phishing emails!

The ING, one of the best -known direct banks in Germany, is the focus of a worrying incident. According to the reports of Berlin Live , numerous customers received an email that was allegedly coming from the bank. In it, the users were asked to install the latest version of the InG app in order to avoid restrictions and possible security risks. This message turned out to be a phishing attempt, in which criminal elements tried to get the personal data of the customers. Experts at the consumer advice center warned of the typical features of this fraud stitch, including the impersonal salutation of "Dear Customer" and the use of various fonts within the message.

warning of phishing attacks

The consumer advice center recommends moving suspicious emails to the spam folder immediately and finding information directly about the official website of the ING. This type of cybercrime shows how important it is to communicate customers more safely. A professional email correspondence is crucial to build up trust and avoid misunderstandings, as in the tips from is highlighted.

The right address and structure in email communication can make a decisive contribution to improving customer satisfaction. Customer service should always aim to react quickly, clearly and friendly to inquiries in order to strengthen the relationship and avoid misunderstandings.

Berlin Live

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