VBB walking service remains! Mobility secured for everyone in Berlin

VBB walking service remains! Mobility secured for everyone in Berlin

Berlin, Deutschland - On May 28, 2025, there is positive news for passengers restricted mobility in Berlin. The VBB accompanying service, which was created especially for people with mobility restrictions, can be continued in its previous form. This decision was made by the Senate Department for Mobility, Transport, Climate Protection and the Environment and the Senate Department for Finance in cooperation with the Berlin-Brandenburg Transport Association (VBB), which have created the financial foundations for this. This means that the important support for users of wheelchairs, rollators and people is still available for visual or hearing impaired people.

The VBB accompaniment offers accompaniment daily between 7:00 a.m. and 10:00 p.m. This service includes up to 100 accompaniment a day, whereby the service employees are trained in special mobility training in order to meet users' needs. The Senator for Mobility, Ute Bonde, emphasizes the high importance of this offer for the people concerned. Your colleague, Stefan Evers, the Senator for Finance, emphasizes the reliable financing and the preservation of social infrastructure as central aspects.

scope and booking of the accompanying service

The VBB accompanying service is not only open to users of wheelchairs and walking aids, but also visual or hearing-impaired and strongly unsettled people. Accompaniment in the entire Berlin tariff area, including BER Airport, can currently be offered. The booking is either via an online form or by phone and must be carried out at least one day in advance to ensure a smooth organization.

• Accompanying service from the apartment door to the destination address and back
• escort: daily from 7:00 a.m. to 10:00 p.m.
• Booking requests by phone from Monday to Friday, 9:00 a.m. to 4:00 p.m.

The companions can be recognized by specially labeled clothing and the service itself is free of charge as long as the passengers have a valid VBB ticket. This measure is particularly important because the VBB works with various transport companies to continuously improve the service and information offers for reduced mobility, which has been done since the service started in October 2008.

accessibility in local public transport

Despite these positive news, the challenge of complete accessibility in public transport remains a central topic. The Passenger Transport Act (PBefG) called for comprehensive accessibility by January 1, 2022, but many institutions have not yet been fully implemented. Experts point out that the financing and staffing of the administrations must be worked on in order to advance the barrier -free expansion. The municipalities have to concentrate on the renovation of prioritized traffic hubs, while many conversions are still standing at older stops.

Overall, the development of accessibility in public transport is evaluated positively. Thomas Kiel, from the German City Day, emphasizes that a lot has already been achieved. However, the challenge remains that the financial means of both the federal government and the countries are not sufficient for barrier -free expansion. The situation is therefore a constant task for those responsible to ensure a real participation of all citizens.

For more information about the VBB walking-on service, please visit vbb . You can find backgrounds to accessibility in public transport in public transport on Aktion Mensch , while current developments on berlin.de can be viewed.