BVG ticket machines: disorders? Here are the solutions for passengers!
BVG ticket machines: disorders? Here are the solutions for passengers!
in Berlin there are currently significant problems with the BVG ticket machines. Automats are repeatedly canceled at numerous subway stations, including at Kurt-Schumacher-Platz and Warschauer Strasse. As a result, passengers who cannot buy a ticket via the app get into trouble. According to a spokesman for the BVG, external service providers who are responsible for the new connection with ticket roles are to blame for the failures. Although the BVG assures that at least one machine per subway station is always in operation, the unreliability remains a nuisance for passengers. "If an automaton fails, it will be repaired immediately, so that it will be ready for use at the latest two days later," emphasizes the spokesman for Berliner Morgenpost . .
New uses of the BVG Guthaben card
In the middle of these challenges, however, there are also positive news. Since this week, passengers have been able to charge their BVG Guthaben card not only in buses and customer centers, but also at all ticket machines in subway stations and stops. The credit card, which has been available since October 2021, enables contact and cashless payment and can be charged up to a maximum of 150 euros per month with amounts. This expansion was made possible by the good cooperation with various service providers, such as bvg reported.The BVG Guthaben card is also not tied to a specific person, which makes them particularly flexible for families and friends. With this adaptation, BVG wants to offer passengers more comfort, while the problems with the ticket machines remain unsolved. Despite the pitfalls, there is hope that the BVG will soon optimize its network and that passengers can use public transport more smoothly.
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