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Rewe-shock: Customer receives a house ban after a shopping disaster!
Discover the controversy around self -service health insurance companies at REWE: A young customer is faced with legal problems.
Rewe-shock: Customer receives a house ban after a shopping disaster!
In a shocking incident at REWE, an 18-year-old customer is confronted with a serious legal problem. During his shopping, he had put four packs of instant pasta into his pocket and then forgot them. As he surprisingly reports on Reddit, he was provided by a shop detective when leaving the market. The latter documented his personal details and gave him a ban on house. Now he threatens an advertisement due to theft of low -quality things and a contractual penalty of 100 euros, which makes him ask the community for advice. "I am the first offender! How likely is it that the ad is dropped?" He asked desperately. The situation not only brings him legal questions, but also a lot of lack of understanding, since the punishment appears disproportionately high (1.56 euros for the pasta, as he noted) and he has to think about the next steps.
The Rewe Group, which is expanding strongly in Germany, is faced with questions of customer satisfaction despite the use of self-service cash registers. A report by HNA emphasizes that it is plans to introduce a further 800 self-service checkouts by the end of the year. These systems require fewer personnel and should enable customers to pay faster. But despite these measures, there are concerns that such health insurers could lead to more thefts. However, studies show that there is no clear increase in Germany, but that many problems are due to lack of staff and other factors. Rewe does not want to fully abolish the traditional cash register, but reduce it in order to give employees more time for customer contact. However, the feedback from social media indicates that not all self -service health insurance companies are open, which sparks the anger of the buyers.
The young customer's incident could also serve as a reminder for others to consciously use the SB cash registers. While Rewe is looking forward to the hoped-to-hand could affect. With the discussion about these cases, the transition phase is shown in which multi -layered questions about customer responsibility increase.