Parental allowance office in Reinickendorf: Important information about consultation hours

Parental allowance office in Reinickendorf: Important information about consultation hours
Important changes to the parental allowance office in Reinickendorf
The provision of services for young families in Reinickendorf will be affected by a short but significant break. From September 9th to 13th, 2024, the parental allowance employees concentrate on the processing of applications that have already been received. During this time, no personal consultations or telephone information is possible.
This measure has different effects, especially on new parents who urgently need information and support. The parental allowance position plays a central role for many families because it enables financial relief in a decisive phase of life. For this reason, it is essential that the citizens are informed about this consultation hour break in order to avoid possible delays in the application.
Despite the lack of consultation hours, parents can continue to reach the parental allowance office via email at
From September 16, 2024, the office hours will be available again as usual. The open consultation hours take place in the Reinickendorf town hall, on the 2nd floor, in the rooms 283 to 293. The exact times for the open consultation are on Tuesdays from 9 a.m. to 12 p.m. and Thursdays from 3 p.m. to 6 p.m. In addition, there is a telephone consultation on Mondays from 9 a.m. to 12 p.m.
For parents who need further information, the website of the youth welfare office is a valuable resource. There are detailed information on contact persons under the keyword parental allowance.
This temporary change should give parents the opportunity to process their applications more efficiently. It also shows the commitment of the authority to improve the quality of the service by focusing on the ongoing concerns.