Parental allowance office in Reinickendorf: Important information about consultation hours

Meta-Beschreibung: "Wichtige Informationen zur Elterngeldstelle Reinickendorf: Vom 09. bis 13. September 2024 finden keine Sprechstunden statt. Erfahren Sie, wie Sie während dieser Zeit Unterstützung erhalten und wann die regulären Sprechstunden wieder beginnen."
Meta description: "Important information about the parental allowance office Reinickendorf: From September 9th to 13th, 2024 there are no consultation hours. Learn how you will receive support during this time and when the regular office hours will start again." (Symbolbild/MB)

Parental allowance office in Reinickendorf: Important information about consultation hours

Important changes to the parental allowance office in Reinickendorf

The provision of services for young families in Reinickendorf will be affected by a short but significant break. From September 9th to 13th, 2024, the parental allowance employees concentrate on the processing of applications that have already been received. During this time, no personal consultations or telephone information is possible.

This measure has different effects, especially on new parents who urgently need information and support. The parental allowance position plays a central role for many families because it enables financial relief in a decisive phase of life. For this reason, it is essential that the citizens are informed about this consultation hour break in order to avoid possible delays in the application.

Despite the lack of consultation hours, parents can continue to reach the parental allowance office via email at parentfeld@reinickendorf.berlin.de . This ensures that questions and concerns can be processed, even if no direct contact is possible on site.

From September 16, 2024, the office hours will be available again as usual. The open consultation hours take place in the Reinickendorf town hall, on the 2nd floor, in the rooms 283 to 293. The exact times for the open consultation are on Tuesdays from 9 a.m. to 12 p.m. and Thursdays from 3 p.m. to 6 p.m. In addition, there is a telephone consultation on Mondays from 9 a.m. to 12 p.m.

For parents who need further information, the website of the youth welfare office is a valuable resource. There are detailed information on contact persons under the keyword parental allowance.

This temporary change should give parents the opportunity to process their applications more efficiently. It also shows the commitment of the authority to improve the quality of the service by focusing on the ongoing concerns.