New quality transparency report of DAK health reveals important supply indicators 2023
New quality transparency report of DAK health reveals important supply indicators 2023
new focus on quality transparency in healthcare
In a time that is characterized by uncertainty and many imponderables, quality transparency in healthcare is becoming increasingly important. DAK health, one of the largest health insurance companies in Germany, recently presented its fourth quality transparency report. The report that focuses on 2023 illuminates various areas such as customer service, services, digitization and research.
The focus of the report is important key figures for supply, which are presented transparently. For example, in the reporting year 2023, a total of 11.8 million applications and invoices received care services for DAK health. Of these, 99.5 percent were approved. In addition, the health insurance company actively offered almost 2.4 million customers on and advised.
The CEO of DAK-Gesundheit, Andreas Storm, emphasizes the importance of quality transparency: "With our quality transparency report, we make our work public and comparable. Clear and understandable information is a prerequisite for people in the complex German health system."
DAK health places great importance to open and transparent communication. The quality transparency report offers detailed information on the supply and enables insured persons and experts to understand the processes of the health insurance company. In addition to graphic representations of services, there are also statistics on applications that show how many percent were approved and rejected.
The report also contains an insight into the further development of the digital offers of DAK health. Over 630,000 insured persons use the DAK app at the end of 2023 to submit their bills, to manage the bonus program or to view sick leave. The positive comments in the app stores by Apple and Google show that the digital offers of the health insurance company are well received.
The publication of the quality transparency report makes DAK health a pioneer in a transparency process, which is also becoming increasingly important in politics. With the planned health care law law, the prerequisites to make the quality of care of the health insurance companies transparent.
The quality transparency report 2024 of DAK health is available for download online. More information can be found on the website of the health insurance company at www.dak.de/bansparzenz report.
A look at the history of DAK health
DAK health, one of the largest health insurance companies in Germany, celebrates its 250th anniversary this year. Under the motto "Social. Solidarity. Sustainable." The health insurance has stood for security and stability in healthcare for many years. With the publication of its quality transparency report, DAK health sets a sign of more openness and transparency in healthcare.
For more information please contact:
DAK health
press office
Telephone: 040-2364 855 9411
Email: press@dak.de
Location: Hamburg