Bürgeramt Riesaer Straße opened: Coordination and digital services in focus

On Monday, September 30, 2024 it was finally time: The new citizens' office on Riesaer Straße has opened its doors! However, the big step into the future was overshadowed by a small but important detail - the conversion of the canteen did not finish in time! Despite this small hurdle, the office is now housed on the 5th floor and ready to work on the concerns of the Berliners.

The new citizens' office shines in fresh gloss and is easy to find. Access takes place directly and comfortably through the middle entrance in Riesaer Straße. Here the friendly gatekeepers are ready to show the path not only to the citizens' office, but also to other important institutions such as the youth welfare office and the social welfare office.

efficient processes and accessibility

The office hours of the offices are optimally coordinated so that everything works smoothly. Four committed employees are always available in the citizens' office who actively support three switches and one consulting space. The waiting area, as well as on the 5th floor, is equipped with a modern call system and offers barrier -free access via an elevator directly from the entrance.

• on each floor of 1 to 4 there is a barrier -free toilet that makes the stay pleasantly for all visitors.

It has never been so easy to book an appointment! Citizens can easily make an appointment online via the central appointment system of the Berlin State of Berlin - regardless of the district they live in. But be careful: a visit without an appointment is usually not possible! However, some services must also be done digitally or in writing, which makes it easier to go to the citizens' office.

opening times and services

So that visitors are well prepared, here are the opening times of the new Riesaer Straße 94, room B501:

• Monday: 08: 00-12: 00 and 1:00 p.m. to 4:00 p.m.
• Tuesday: 12:30 p.m.-6:00 p.m.
• Wednesday: 8:00 a.m. to 12 p.m. and 1:00 p.m.-4:00 p.m.
• Thursday: 12:30 p.m.-6:00 p.m.
• Friday: 8:00 a.m. to 1:00 p.m.

The first services are ready: Whether moving, changing residence or identification matters - everything can be done quickly and easily here:

• deregistration of an apartment
• Change/change of the main apartment
• Sole apartment register
• Correction of data apply
• Information for owners

In addition, applications for identity cards and passports can be conveniently done on site. There is even the possibility to use the online ID function-modern technology in the service of citizens!

If you have an appointment, you should find yourself in the waiting area at least 5 minutes before the agreed time. Always have the process number ready - this is how personal talks becomes child's play. And if you cannot make an appointment, please remember to cancel in good time so that others can use it. A new service for more efficiency!