Bureaucracy chaos in Berlin: the end of the Berlin Pass and its consequences!

Bureaucracy chaos in Berlin: the end of the Berlin Pass and its consequences!

A chaotic administrative disaster shakes Berlin! The Berlin Pass, an important identification document for socially weaker citizens, was abolished and replaced by the controversial "Customer Card Berlin S". This new procedure, such as the Berliner Zeitung had reported from the start with extreme bureaucratic effort and data protection problems to fight. The original, easy to obtain Berlin-Pass was replaced by an environmentally harmful plastic card, for which sensitive personal data was required. The changeover led to massive confusion, and numerous applications remained unprocessed in overcrowded mailboxes, which served as a digital filing. The authorities seemed overwhelmed by the situation.

new regulations and price increases

Now the Berlin administration has also decided that there will be no new VBB customer card Berlin S from January 1, 2025, but the previous performance notice remains valid as proof of the Berlin ticket S. According to bvg , users must pay attention to the transfer of personal data, such as name and performance notice, whereby data protection can be observed by blackening sensitive information. The fact that the costs for the social ticket will increase from nine to 19 euros from April 2025, which further increases the financial burdens of the affected citizens.

The constant changes to the guidelines and inadequate communication ensure that users continue to fight with uncertainties and inadequacies. The deadline for the transitional regulations is extended by the Senate until June 30, 2025, but how long the users have to wait for a clear and functioning solution remains uncertain. In the middle of the entire chaos, the Berliners now only have to carry out performance notes as evidence, which is perceived as discriminatory and the overwhelming employees at the health insurers.

Berliner Zeitung