Berlin plans to make an appointment free of time: Waiting at the citizens' office!

Berlin plans to make an appointment free of time: Waiting at the citizens' office!

Berlin, Deutschland - In Berlin, citizens who need new ID cards or passports have to count on extreme waiting times - appointments are often booked in seconds. In order to improve this intolerable situation, the city is planning a pilot project: from 2025, so -called appointment -free days are to be tested in selected citizens' offices. According to Martina Klement, the state secretary for administrative modernization, a new concept was planned with the districts.

In order to cope with the rush during the test days, additional security personnel are provided to protect employees, as this has repeatedly occurred in the past. Klement is optimistic and does not believe that the demand for appointments among the population is as high as feared. The results of the test phase should be evaluated in order to decide whether the days-free days can be introduced permanently, reports www.berlin-live.de .