Aldi in Berlin: People under pressure - which really happens!
Aldi in Berlin: People under pressure - which really happens!
in the heart of Berlin, Aldi repeatedly causes discussions about the working conditions of his employees. An employee from the capital has recently given terrifying insights behind the scenes, which should be surprising for many customers. In a conversation with Berlin Live, she reported on the enormous pressure under which the cashiers are at Aldi Nord.
Central information has been revealed: At the coffers there is a meter that measures the speed with which goods are scanned. A target of over 3,000 attacks per hour is sought. If an employee does not make it, this is noted as negative and can lead to a conversation with superiors. The shopping experience often becomes a race against time.
internal guidelines and pressure on the employees
The Berliner announced that the cash desk personnel often "throws" the goods to shorten the time. This is not only uncomfortable for the employees, it also affects the quality of the customer service. "If customers need to pack up longer, it will be on the working hours of the cashiers," she said.
But the challenges at the cash register do not end. This means that employees have to work quickly in the warehouse: a pallet of new goods must be completely unpacked within half an hour. "We should behave like machines. This is not feasible," complained the cashier.
to the allegations that working conditions are stressful for the employees, a spokesman for Aldi reacted. He emphasized that well -trained and motivated employees are of great importance for the company. "We assess the performance of our employees to create a fair work environment," said the spokesman. In addition, training courses are on the agenda, not only in terms of speed, but also dealing with customers.
company stand on the loads
An exciting point in the discussion is that despite the pressure that many employees feel, Aldi claims that satisfaction in the company is high. "Aldi Nord's long average company affiliation speaks for itself," said the spokesman. But the employee contradicted this and reported frequent dismissals that can be observed in her branch.
In summary, it turns out that the experiences of the casing are strongly shaped by the internal requirements. The balancing act between efficiency and customer service is a long -term problem for many. The public discussion about the working conditions at Aldi will certainly continue, and it remains to be seen how the company will react to the emerging criticism. For more detailed information on the processes at Aldi and the experiences of the employees, a look at www.berlin-live.de .